No upgrades for Thunderbolt controller in Dell dock, current is 40.00: 40.00=same

Then, running 'sudo fwupdmgr get-updates' returned this: Guid: edb7c4c7-2e42-4aa3-b10c-8e5a4c99d2edįlags: internal|updatable|require-ac|registered|needs-reboot|no-auto-instance-ids This laptop has two Thunderbolt ports, one with AC power, one without. I edited the original post to remove the inline images.įollowing instructions in the other thread, I ran 'sudo fwupdmgr get-devices' with the dock connected to the Thunderbolt+AC power port. Are there any special drivers that I have to install? What do I have to do to get this WD19TB dock working? I click the 'authorize and connect' button, and after typing in my sudo password, I got another dialog stating 'Failed to authorize device: kernel error.' Īfter this, back on the devices->Thunderbolt screen, the dock shows with an error: ĭell support directed me to this forum for assistance. I clicked on the dock name in that screen and this dialog popped up, asking me to 'authorize and connect' to the dock: When I looked in devices -> Thunderbolt, I saw that the system had detected the dock, but that it was in a 'pending' state, screenshot: When I first plugged in the dock, an external HDMI monitor connection worked correctly, but none of the USB 3 ports worked, nor did the gigabit ethernet. We ordered a WD19TB Thunderbolt dock to connect peripherals and I can't get it working right.

I have a Dell 'Developer Edition' that came from Dell installed with 18.04.3 LTS.

Dell wd19tb drivers